Roland DG, manufacturer of wide-format inkjet printers and printer/cutters, has launched the new Roland DG Connect subscription workflow software service, which offers three key features – business dashboard, multi-user function and an automated backup function.

Paul Willems, product management and business development director for EMEA, said, ‘Roland DG Connect enables us to provide faster, more proactive support to our customers, and allows users to easily visualise the status of their machine, calculate profitability, and quickly download media output profiles. Many of our customers use this solution today successfully, supporting the growth of their business.’

The business dashboard provides expanded functionality to enable multi-dimensional analysis of a variety of data, such as ink consumption, printing time, output in square metres and usage time.

The multi-user function allows customers to view information on devices which they own but do not have physical access to, which should be useful function for companies with devices at multiple locations.

The automatic backup function of VersaWorks Rip software automatically saves print settings and restores them when needed.

‘As consumer needs continue to diversify and trend cycles shorten,’ Mr Willems added, ‘it is becoming increasingly important for businesses to create and deliver unique value in a timely manner. In the printing industry, on-demand printing using inkjet printers is common, and an increasing number of customers are using different types of printers together or installing multiple printers to improve productivity. Under these circumstances, knowledge of how to operate printing operations efficiently and without waste has become critical to achieving a highly competitive and sustainable business.’

A campaign to celebrate the launch of the subscription service will run until the end of December 2023.