HP and Microsoft to offer mixed-reality support
9 November 2021
HP and Microsoft have announced a 'mixed-reality' service that enables customers to connect remotely with HP engineers for support on HP industrial printers
Remote support
Roland increases cloud cover
2 August 2021
Roland DG has expanded its free Cloud Connect online service, with expanded language and geographical support for its device monitoring and diagnostic capabilities.
PrintByte adds remote support for Develop and MGI
1 March 2021
PrintByte has implemented remote support for Develop and MGI customers
KM announces successful pilot of remote support tool
29 July 2020
Konica Minolta has announced the successful pilot of its new remote visual support tool, AIRe Link.