The Stationers’ Company has announced that the Innovation Excellence Awards will return for 2021, having been postponed in 2020 due to the pandemic.

‘Necessity is the mother of invention, and new and exciting developments are already emerging from areas as diverse as online education and disposable paper products,’ said chair Jill Jones. ‘We want to celebrate achievements within the content and communications industries, particularly in these challenging times. 2019 saw a wealth of innovations in service and customer experience, and for the first time, entries focused on the Internet of Things. We look forward to hearing more about innovations that improve experiences for customers and communities in 2021 and seeing the emergence of new trends.’

The awards are open to any company working in the communications and content industries including global, SME and non-profit businesses. Start-ups are also welcome, with a new award having been introduced specifically for them this year.

In total there are seven categories:

  • Business Process
  • Communications and Marketing
  • Customer Experience
  • Product Design
  • Product Performance
  • Service design
  • Start-ups.

An overall ‘Innovator of the Year’ will be chosen from the winners of each category.