X-Rite has announced a new premium support package for customers using its eXact spectrophotometers, which includes a one-year licence to use NetProfiler 3.0 calibration technology, making it easier to optimise instruments and verify calibration to a single virtual standard with other spectrophotometers at other locations.

NetProfiler provides detailed reports on instrument performance and compliance status, a means to exchange colour data easily with business partners that may have various types of colour measurement instruments, and a new calibration media that allows the number of colour standards to be reduced.

The support package also includes unlimited repairs, annual certification, priority technical standard support, free loaners units on accelerated deliveries, and an hour consultation with an X-Rite colour expert.