Callas Software has appointed Natacha De Kegel as customer success manager for North America, marking the first time the company has established a dedicated resource in the region.
Headquartered in Berlin, Callas develops automated PDF quality control, correction, and archival solutions and has been active in the sector for 30 years. North America is described as a key growth market for the business, with an expanding installed base of OEM integrations, channel partners, and end users. Until now, the region has been supported by the team in Germany.
Ms De Kegel, who is based in Florida, will act as the primary point of contact for customers, channel partners, and OEMs across North America.
“North America has always been strategically important for Callas,” said David van Driessche, chief evangelist at Callas Software. “Until now, it was supported by the team in Germany. As our presence in the region grew through OEM relationships and channel partners, the next logical step was to establish a dedicated local resource to support them.”
Mr Van Driessche added: “Natacha and I have worked together before – this is actually the second time I’ve hired her. I’ve always valued her practical understanding of production workflows and her ability to connect technology with real customer needs. Her experience on the partner side gives her a perspective that is extremely valuable for Callas.”
Ms De Kegel began her career in PDF and print workflow technology before founding her own consulting business. She later joined DistributorX, one of Callas’ key distribution and integration partners in North America, where she worked with print service providers, publishers and integrators.
“I’m very grateful for the years I spent at DistributorX,” she said. “Working closely with customers across North America gave me a deep appreciation for the complexity of modern print and publishing workflows. Callas Software plays a critical role in many of those environments, and I’m excited to now contribute directly to the development and success of these solutions.”
She added: “Having a local Callas presence in North America will make communication faster and collaboration easier. Being present at local trade shows and events – and bringing initiatives such as pdfCamp to North America – will make it easier for professionals to engage directly with the technology and explore practical solutions to their production challenges.”
The appointment underlines Callas’ intention to build a stronger regional presence in key markets worldwide.
